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Measuring Operational Performance
Measuring Operational Performance
2016
Videos and DVDs
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Why is performance measurement so important to the health of an organization? How do the four dimensions of the “Balanced Scorecard” framework (financial performance, customer assessment, internal business process, and learning and growth) work independently and together? What is the “triple-bottom-line” approach, and how does it measure sustainable business performances?.
AUTHOR:
The Great Courses (Firm), distributorKanopy (Firm), distributor
Imprint:
The Great Courses, 2015.[San Francisco, California, USA] : Kanopy Streaming, 2016.
Collation:
1 online resource (streaming video file) (34 minutes): digital, .flv file, sound
Notes:
In Process Record.Title from title frames.FilmOriginally produced by The Great Courses in 2015.In English
System details:
Mode of access: World Wide Web.
Language:
English
Index terms:
Advertising & PRMarketing
LocationCollectionCall numberStatus/Desc
WebEmoviesSTREAMINGcheck availability online (Set: 18 Apr 2018)
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