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Technology Training & Support

Whether you are a newbie, or a techie, Bayside Library can help you!

Device Advice

If you need a helping hand to assist with your device such as "how do I add a contact"? Or if you require assistance in accessing our eLibrary products including eBooks, eAudiobooks and eMagazines, book a session with one of our friendly Librarians.

Book In A Device Advice Session

Technology Presentations

Bayside Library runs an exciting program of Technology presentations. Sessions include topics such as your Digital Legacy, choosing the right device for you, connecting to the NBN and setting up a MyGov account. 

View the current Technology Training Presentations

Niche Academy Courses

Use your Library Card to access Niche Academy training courses.

Learn Microsoft Excel


Learn Microsoft Word

Where else to learn tech skills

Be Connected

Bayside Library is proud to be a partner with Be Connected. Be Connected is an Australian Government initiative designed to help the community thrive in a digital world. Various online learning resources are available, including access to a Network of community partners, so you can develop your digital skills and confidence. The service is completely free to use and works entirely within your web browser.

Access Free Technology Training with Be Connected


Sandy Beach Centre

The Sandy Beach Centre offers computer training courses.

View Sandy Beach Centre Courses


Australian Seniors Computer Clubs

Explore online training courses available through ASCA.

View ASCA Training Courses and Resources


Bayside Library was the second library service in Australia to reach eSmart status; having achieved this in September 2014. An eSmart library is a library in which the smart, safe and responsible use of digital technologies is the norm, and all members of the library community are equipped to embrace the best these technologies can offer, while being perceptive and proactive about the pitfalls.

Protecting your personal information is a very important aspect of staying safe online. So do you know what you need to protect and how?

Some quick steps to take to keep you safe online:

  • Keep your profile set to private and check your settings regularly.
  • Don't share personal information, and protect yourself from strangers online.
  • Think about your personal safety before you 'check in' or use location-based services.
  • Manage your digital reputation responsibly.
  • Respect others and look after each other online.
  • Think about subscribing to the Australian Government's free Stay Smart Online alert service to keep up to date with online threats and scams, security information and tips to protect your online safety and privacy.

Dealing with online bullying

  • Block the cyberbully.
  • Take a screenshot as evidence of the cyberbullying.
  • Report offensive material to the website administrator or service provider.
  • Talk to a friend or trusted adult.
  • For more help, call the Kids Helpline on1800 55 1800, or contact the police on (03) 8530 5100 for non-urgent matters or 000 for emergencies.

Tips for parents and carers
Parental controls are useful when children have access to mobile phones, tablets and computers. They can allow you to restrict what content can be accessed on these devices. Placing parental controls on devices can ensure that your children are only able to access age-appropriate material. Guides on the parental control options for several popular devices are available from ThinkUKnow.

Useful websites
eSafety Get Help
Little Black Book of Scams
Settings to protect your privacy on social media sites
Do you need password practice? Tips for passwords

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