The art of doing business across cultures : 10 countries, 50 mistakes, and 5 steps to cultural competence
Storti, Craig2017
Books
In 50 short, simple conversations, speakers from two different cultures misinterpret each other, with serious consequences for the bottom line and ongoing business relations. The Art of Doing Business Across Cultures presents five brief (8-10 lines), unsuccessful conversational exchanges between Americans and their business colleagues in 10 different locations-the Arab Middle East, Brazil, China, England, France, Germany, India, Japan, Mexico, and Russia. These situations illustrate the five most common cultural differences between Americans (and other northern Europeans) and each of the featured cultures through debriefing each conversation to illustrate where the cultural mistake occurred, and suggesting a practical fix to prevent similar misunderstandings in the future. The Art of Doing Business Across Cultures is a quick tour of the most common cultural differences Americans/No. Europeans encounter when doing business in ten of the world's key markets.
Main title:
Author:
Imprint:
Boston, MA : Intercultural Press, an imprint of Nicholas Brealey Publishing, 2017.
Collation:
xxx, 292 pages ; 25 cm.
Notes:
Includes bibliographical references (pages 279-288) and index.
Contents:
Machine generated contents note: 1.The Arab Middle East -- 1.A Day in the Desert -- 2.Sarah in Chicago -- 3.There Must Be Money -- 4.Just Trying to Help -- 5.The Naked Yes -- 2.Brazil -- 6.Vacation -- 7.First Visit -- 8.Phase II -- 9.Let's Have Lunch -- 10.Mutual Understanding -- 3.China -- 11.Suggestions -- 12.No Visitors -- 13.Doing Our Best -- 14.The Price of Tea in China -- 15.Leaving Early -- 4.England -- 16.A Lot of Effort -- 17.Carried Away -- 18.Closing Time -- 19.We'll Have a Go -- 20.Good News -- 5.France -- 21.Gloom -- 22.Let's Move On -- 23.Helping Jean -- 24.A Good Feeling -- 25.What Does Perfume Mean? -- 6.Germany -- 26.On Schedule -- 27.Running Late -- 28.A Great Pleasure -- 29.Product Launch -- 30.First Draft -- 7.India -- 31.Explanations -- 32.I'm Glad You Called -- 33.Completion Date -- 34.Problems Solved -- 35.Timing -- 8.Japan -- 36.The Production Schedule -- 37.Another Briefing -- 38.Sorry -- 39.Trial Results -- 40.Changes -- 9.Mexico --Contents note continued: 41.Writing a Report -- 42.My Cousin Octavio -- 43.Why Not? -- 44.Unhappy in Boston -- 45.Replacing Enrique -- 10.Russia -- 46.Dusha: The Russian Soul -- 47.Anything Can Happen -- 48.Six Months -- 49.Minsk Mates -- 50.Now or Never -- 11.Five Steps to Cultural Competence.
ISBN:
9781941176146
Dewey class:
338.88
Language:
English
Subject:
BRN:
305410
More Information:
| Location | Collection | Call number | Status/Desc |
|---|---|---|---|
| Brighton Library | Adult Non Fiction - Computers and Business | 338.88 STO | Available |